Is the building pet-friendly?

The building is pet-friendly, but all pets must be registered with the management office.

What are the lease terms and rental rates?

Lease terms are 12 months, and rental rates can be found on our website.

What utilities are included in the rent?

No utilities are included in the rent.

Is parking available, and what are the associated costs?

Underground parking is available at $175/month per spot for registered vehicles.

How do I submit a maintenance request, and what is the response time for repairs?

Maintenance requests are submitted through our tenant portal, and our team responds within 48 hours for day-to-day issues. On-site staff and a 24/7 concierge ensure prompt attention to concerns.

Is there onsite management or a maintenance team available?

Our property has a management team available during working hours, along with superintendents for maintenance issues and emergencies.

What is the policy for subletting or roommate changes?

Any subletting or roommate changes must be pre-approved by management.

Is renters' insurance required?

Renters' insurance is required for each lease.

How do I pay rent, and what are the accepted payment methods?

Rent can be easily paid online through our portal using credit cards, Visa Debit, EFT, or online banking. All payment methods can be set up with pre-authorized payments (PAP).

How do I access amenities such as the gym, pool, or common areas?

All amenities are accessible via the fob system provided to residents.

Is there public transportation nearby, and what are the options for commuting to work or school?

Public transportation options include the Hamilton Go Station, MacNab Transit Terminal, and the future King St & James LRT Station, all within a 10-minute walk.

How do I submit my application, and what information is needed?

Our applications are completed and processed completely online. Each tenant needs to be mentioned in the application (above or under 18 years old), those that are above 18 will require to provide two ID’s, current address, proof of income and financial details. If applicable, you’ll need to provide landlord references.

Once application is reviewed, an agent can request for a guarantor or additional information as needed.

Credit checks are processed for each application.

I want to move out of my apartment what do I need to do?

Tenants are required to stay within their lease agreement term of 12 months. After the term, the tenant must provide an N9 form to the management office 60 days prior to desired move-out date. Next steps will be provided by the management team.